Cancellation Policy
Last updated 23 September 2026
No subscription
You can stop using LIVECAST at any time. There is nothing to cancel — credits are bought as one-off top-ups, not a recurring subscription.
Cancelling a credit purchase
If you are a consumer in the UK or the EU, you can cancel a credit purchase within 14 days of the day it is confirmed, as long as none of its credits have been used. Email support@livecast.space from your account email and say which purchase you are cancelling; we refund it to the original payment method within 14 days of your notice. The Refund Policy sets out this right of withdrawal in full.
Deleting your account
You can permanently delete your account and all associated data from Settings at any time. Deletion is immediate and cannot be undone.
Unused credits on closure
If you close your account with unused credits, contact support@livecast.space beforehand to discuss eligibility for a refund under our Refund Policy.
Suspension
We may suspend or close accounts that breach our Terms or Content Policy. Where we close an account without cause, unused credits are refunded.